After clicking onto the "HTOS Remote Support" button, you will need to click "Run" once, possibly twice, then you will need to tell the High Tech Support tech your "ID number"
At High Tech, we have a fully trained IT staff to support our products. Often it is more productive and more helpful to end users if one of our staff gets on-line remotely to their PC. Depending upon the service issue, there may or may not be a charge for this support. On-Line support is provided by appointment only and you must first call to arrange on-line support. If there will be any charges to be incurred by the customer, it can be discussed before any such charges are inccured. Lexmark MFP SMB Scanning setup on Windows Vista/ Windows 7 Pro Lexmark MFP SMB Scanning setup on Windows Vista/ Windows 7 Home Lexmark MFP SMB Scanning setup on Windows XP pport page 1 Link to download Konica Minolta PRINT DRIVERS and MSDS Sheets and Solutions Software |